Donna Marbury is a journalist and award-winning social media and content strategist specializing in healthcare, technology, smart cities and culture. “Many organizations fail to adjust their policies ...

Companies are increasingly discovering that improving employee experiences is an important step in improving the customer experience. Part of the equation focuses on customer-facing employees and the ...

As the amount of digitized data increases at an exponential rate, companies are realizing the importance of workplace collaboration tools for information sharing. They're encouraging, managing and ...

The workplace has shifted, but has your technology kept up? Hybrid work thrives on the right tools. Productivity now depends on more than traditional setups; it demands technology that fosters ...

Updates span Webex AI agents, a Google Meet partnership for Cisco devices, a new CX platform, and RoomOS 27 due in November.

Covid-19 has turned our working models on their heads. We tried to adapt, but what about the long term? When offices reopened, employees were given unprecedented flexibility in where they worked and ...

The ongoing debate over remote versus in-office work is driving organizations to rethink how they support collaboration. Organizations like Dell, which takes an office-first approach, and Spotify, ...

This article was written by McKinsey & Company's Wendy Miller, Chief People Officer for North America and Bethany Rolan, Manager, People Strategy & Operations. For more insights, listen to the People ...

This can create stronger alignment, better collaboration and more supportive team dynamics.​ Workplace friendships may feel ...

WhatsApp is adding anonymous polls, timed voting, @all mentions, and new group tools as Meta expands the app’s collaboration capabilities. Image: Whatsapp WhatsApp group chats are borrowing a few ...