Ordering takeout through a delivery app has become one of the easiest ways to enjoy restaurant meals at home. With a few taps on a phone, customers can browse menus, place an order, and track their ...

Quality control in restaurant delivery has come a long way since Domino’s first encouraged its customers to “Avoid the Noid.” As consumers increasingly adopt off-premise consumption via delivery or ...

Consumers quickly came to rely on apps like DoorDash and Uber Eats to conveniently deliver food to their homes and workplaces during the pandemic–and the trend shows few signs of slowing down.

Between the service fee, delivery fee and tip added up at checkout, the price of a meal on third-party delivery apps can be far higher than many consumers expect. Frustrations from both sides of the ...

The services are growing dominant, giving them considerable power in negotiations. And traffic-hungry brands have little ...