A coaching tool built into artificial intelligence (AI)-powered systems may raise user awareness of bias in AI algorithms and ...

Part 2, Digital Inequality Series: Under what conditions can artificial intelligence benefit all of society vs. just a few people? Kalinda Ukanwa, a quantitative marketing scholar at the University of ...

A public interest group filed a U.S. federal complaint against artificial intelligence hiring tool, HireVue, in 2019 for deceptive hiring practices. The software, which has been adopted by hundreds of ...

Algorithms are a staple of modern life. People rely on algorithmic recommendations to wade through deep catalogs and find the best movies, routes, information, products, people and investments.

Forbes contributors publish independent expert analyses and insights. I tell stories about creating environments that empower everyone. Workday, Inc is facing a collective-action lawsuit based on ...

CAMBRIDGE, Mass. — After retreating from their workplace diversity, equity and inclusion programs, tech companies could now face a second reckoning over their DEI work in AI products. In the White ...

Marketing has always been shaped by the tools behind it. What’s different now is how little visibility leaders have into the decisions AI tools are making. AI systems increasingly decide who sees a ...

As insurance companies apply artificial intelligence (AI) across all areas of their work, there is growing concern about how to resolve issues of 'bias' and 'opacity' that arise in key decision-making ...